Customer Stories

Grand: Remove OpenAI dependency

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As a leading SaaS for Compliance Automation in the Nordics, Grand prioritizes the privacy of sensitive client data, especially in serving clients like banks. While OpenAI is a reputable third-party service, it didn't align with our stringent privacy requirements. To meet the high privacy threshold demanded by our clients, we made the strategic decision to deploy our solution On-Premise, collaborating with the Prem solution team.

Together, we seamlessly integrated Grand with Prem in a container-driven solution, replacing OpenAI dependencies with state-of-the-art open-source generative AI models. This transition was made possible by the guarantees and confidence that the Prem Platform provides in terms of evaluation, validation, and monitoring, along with an easy-to-use deployment solution. Today, Grand continues to deliver a secure On-Premise solution, ensuring the highest standards of privacy while maintaining the advanced AI functionalities essential to our clients' needs.

Zero: No Vendor Lock-in and ad-hoc Solution

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As a Web3 Gaming company, our vision was to provide personalized experiences to users through AI, steering clear of reliance on centralized vendors like OpenAI. Being outside the AI industry, Prem emerged as an appealing solution, offering a user-friendly way to self-host open-source models. Recognizing our limited knowledge in AI, we turned to the Prem Solution Team for assistance in fine-tuning a specific model to meet our unique gaming requirements.

The Prem Solution Team seamlessly managed the project using the Prem Platform, simplifying the evaluation and fine-tuning process for the best open-source model tailored to our Zero use case. This collaboration empowered us to deliver high-quality alternatives, showcasing the effectiveness of Prem in bridging the gap between Web3 Gaming aspirations and AI implementation

Soluzioni Futura: Privacy for their Clients

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As a major AWS partner in Europe situated in the north of Italy, Soluzioni Futura is a software engineering company embracing AI to significantly boost our development productivity. AI, ranging from PR summarizations to automated code reviews and commit messages, plays and will continue to play a pivotal role in shaping our company strategy.

Despite our dedication to AI-driven enhancements, we face a unique challenge due to privacy concerns from our significant clients. This constraint restricts our use of OpenAI APIs for critical use cases. In response, we turned to Prem as a self-hosted alternative, allowing us to confidently transition from OpenAI to open-source solutions while upholding the highest standards of quality in our codebases.

Holyart: Reliability and Guardrails

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As the global e-commerce leader in religious products, Holyart has always been at the forefront of innovation. Recognizing the potential of AI to enhance our services, we sought to integrate ChatGPT for tasks like creating product descriptions, customer support, and offering augmented recommendations during checkout. However, the sensitive nature of our customer segment demanded a higher level of accuracy and reliability, as ChatGPT's issues with hallucinations posed significant challenges.